Annual Report to Shareholders
Released
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Cathryn Lyall
Non-Executive Director
(BA, MA)
Ms Lyall is a highly experienced senior executive, board member and strategic
adviser with over 35 years of experience across finance, banking, government and
fintech in Australia and the United Kingdom.
Ms Lyall is a Partner at Seed Space Venture Capital and holds non-executive director
roles at several unlisted fintech companies. She is a former non-executive director of
peak industry body, Fintech Australia having recently moved to the Advisory Board.
Ms Lyall's extensive experience in the Australian and British financial services sectors
includes roles at the Chicago Mercantile Exchange, Nasdaq and the London Stock
Exchange. Most notably, she was previously a non-executive director at Deutsche
Bank UK Bank, sitting on the Bank's Board Risk Committee (BRC), the Listed
Derivatives Risk and Compliance Committee (LDRCC) and the Nomination Committee
as Chair.
Wisr roles:
Chair of People, Culture and Remuneration Committee
Member of Audit and Risk Committee
Listed directorships:
Former directorships (last 3 years): None
Other current directorships: None
Kate Whitney
Non-Executive Director
(BA)
Ms Whitney is a highly experienced senior executive with over 25 years of experience
in Australian consumer marketing, accelerating growth, product expansion and driving
customer acquisition through digital, data and analytics across marketing, advertising
in categories including subscription television, FMCG, financial services,
telecommunication, luxury and retail.
Between 2020 and 2022, she held the position of Chief Marketing and Growth Officer
for Marley Spoon Australia (ASX: MMM), and in early 2023 was appointed as Chief
Digital and Technology Officer for Treasury Wine Estates (ASX: TWE). In her current
role, Ms Whitney has oversight of all of the company's technology, cyber-security and
information systems globally, as well as the critical digital, data and AI strategies and
investment across the company.
Previously, Ms Whitney spent six years as the Director of Digital at Pernod Ricard,
both in Australia and the US. Prior to that, she was the General Manager of Marketing
at David Jones.
Wisr roles:
Member of Audit and Risk Committee
Member of People, Culture and Remuneration Committee
Listed directorships:
Former directorships (last 3 years): None
Other current directorships: None
33
WISR LIMITED • ANNUAL REPORT 2026
DIRECTORS’ REPORT
For the year ended 30 June 2026
35
DIRECTORS’ REPORT
For the year ended 30 June 2026
The directors present their report, together with the financial statements, on the consolidated
entity (also referred to hereafter as the Group) consisting of Wisr Limited (referred to hereafter as
the Company or Parent Entity) and the entities it controlled at the end of, or during, the year ended
30 June 2026.
DIRECTORS
The following persons were directors of the Company during the whole of the financial year and
up to the date of this report, unless otherwise stated:
Name Position
Matthew Brown Non-Executive Chair
Cathryn Lyall Non-Executive Director
Kate Whitney Non-Executive Director
Craig Swanger Non-Executive Director (up to 11 September 2025)
Particulars of each director’s experience and qualifications are set out later in this report.
PRINCIPAL ACTIVITIES
During the financial year, the Group’s primary activity was writing personal loans and secured
vehicle loans for 3, 5 and 7-year maturities to Australian consumers.
REVIEW OF OPERATIONS
Key Group highlights include:
Loan book
• Closing loan book1
of $1,084.0M, a 32% increase on Jun-25 ($824.0M), comprising personal
loans of $664.8M (Jun-25: $535.4M) and secured vehicle loans of $419.2M (Jun-25:
$288.6M), and surpassing $1 billion for the first time
• Record loan originations of $695.3M, a 65% increase on FY25 ($422.0M)
• Personal loan originations of $415.3M, a 53% increase on FY25 ($271.3M) and secured
vehicle loan originations of $280.0M, an 86% increase on FY25 ($150.7M)
1
Closing loan book is a non-IFRS measure representing gross customer principal, before ECL provision and effective
interest rate adjustments; refer Note 5 for loans and advances at amortised cost
WISR LIMITED • ANNUAL REPORT 2026
DIRECTORS’ REPORT
For the year ended 30 June 2026
36
Review of operations (cont.)
• Loan book average credit score2
remained strong at 807 (Jun-25: 804)
• 90+ day arrears improved 39 bps to 1.01% (Jun-25: 1.40%)
• Net losses improved 41 bps to 1.38% of average loan balances (FY25: 1.79%), reflecting
continued improvement in underlying credit performance
Financial performance
• Cash NPAT3
of $1.0M, a $6.3M improvement (FY25: $(5.3)M), representing Wisr’s first full
year of Cash NPAT profitability
• Revenue increased 19% to $108.8M (FY25: $91.6M), driven by strong loan book growth and a
higher average loan book balance
• Cost-to-income ratio improved to 28% (FY25: 31%), with operating expense growth of 7%
well below revenue growth of 19%, demonstrating emerging operating leverage
• Portfolio yield decreased 20 bps to 11.00% (FY25: 11.20%), as the benefit of front-book
pricing increases implemented during the year was offset by the portfolio mix shift towards
secured vehicle loans, which carry lower yields and credit losses
• Portfolio Net Interest Margin (NIM4
) decreased 19 bps to 5.27% (FY25: 5.46%), reflecting the
reduction in portfolio yield
• Portfolio Risk-Adjusted Margin (RAM5
) increased 22 bps to 3.89% (FY25: 3.67%), as the
improvement in net losses more than offset NIM compression, demonstrating the quality of
the loan book and the lower loss profile of secured vehicle loans
Capital and funding
• In November 2025, Wisr completed a well-supported $10.6M equity raise, with proceeds
used to repay $7.5M of the corporate debt facility and support loan origination growth and
contributing to Cash NPAT profitability in FY26
• In the same month, the Company also refinanced its corporate debt facility, delivering a
material reduction in interest margin. At Jun-26, $27.5M was drawn from the $50.0M facility
• In May 2026, Wisr priced its sixth and largest ABS transaction, the $354M Wisr Momentum
Trust 2026-1, upsized from $300M, the Company’s first cross border combined personal loan
and secured vehicle loan ABS
• The Company’s three warehouse facilities have total commitments of $887M (Jun-25:
$917M), with $364M of undrawn capacity following the May 2026 ABS transaction
• The business remains well capitalised with unrestricted cash of $16.6M (Jun-25: $14.1M)
Customers
• Strong customer Net Promoter Score of +82 (FY25: +75) and broker Net Promoter Score of
+80
• Named The Adviser’s #1 non-bank lender for personal loans, as voted by The Adviser’s
broker network
• 44,178 customers in the loan book, a 17% increase on Jun-25 (37,709)
2
Total loan book weighted average Equifax credit score is the score at the time of application, includes active loans and
excludes loans written off
3
Cash NPAT is calculated as Net Interest Margin less net loan losses, operating expenses and cash corporate facility
costs. It excludes below-the-line non-cash items including share-based payments, depreciation and amortisation, ECL
provision movements and mark-to-market adjustments.
4
NIM defined as loan book yield (calculated on an effective interest rate basis, inclusive of amortised broker commissions
and establishment fee income) less finance costs, excluding corporate facility interest cost and hedge accounting impacts
5
RAM defined as NIM less net loan losses during the period
WISR LIMITED • ANNUAL REPORT 2026
DIRECTORS’ REPORT
For the year ended 30 June 2026
37
Review of operations (cont.)
LOAN BOOK
FY26 was a landmark year for Wisr, highlighted by the Company delivering its first full year of
Cash NPAT profitability, comfortably outperforming H2FY26 profitability guidance, and scaling the
loan book beyond $1 billion. Building on the growth trajectory re-established in FY25, the
Company executed its growth strategy while maintaining disciplined credit management and
operational efficiency. Ongoing investments in automation, AI-driven decisioning and customer
experience strengthened the Company’s competitive position and scalability.
Wisr delivered $695.3M in new loan originations, a 65% increase (FY25: $422.0M), exceeding the
Company’s full-year origination growth guidance of 50%+. This momentum drove a 32% increase
in the loan book to $1,084.0M as at 30-Jun-26 (Jun-25: $824.0M).
Credit quality continued to strengthen across key metrics. The average loan book credit score
remaining strong at 807 (Jun-25: 804) and 90+ day arrears improved 39 bps to 1.01% (Jun-25:
1.40%), reflecting Wisr’s disciplined credit settings and the continued beneficial impact of its
arrears management platform. Additionally, net losses improved 41 bps to 1.38% of average loan
balances (FY25: 1.79%), demonstrating portfolio resilience alongside accelerated growth.
FINANCIAL PERFORMANCE
In FY26, portfolio yield decreased 20 bps to 11.00% (FY25: 11.20%), driving a 19 bps decrease in
NIM to 5.27% (FY25: 5.46%). Portfolio yield performance reflected front-book pricing increases
implemented during the year, which were offset by a portfolio mix shift toward secured vehicle
loans carrying lower yields and credit losses.
Despite NIM compression, RAM increased 22 bps to 3.89% (FY25: 3.67%). This expansion was
driven by lower net losses that more than offset the yield decline, demonstrating strong loan book
quality and the lower loss profile of secured vehicle lending.
Revenue for FY26 increased 19% to $108.8M (FY25: $91.6M), exceeding guidance of 15%+,
driven by strong loan book growth and higher average loan balances. Wisr delivered Cash NPAT
of $1.0M, a $6.3M improvement (FY25: $(5.3)M) marking the Company’s first full year of Cash
NPAT profitability. This outcome was supported by revenue growth, reduced net losses, and
strong operating leverage. The cost-to-income ratio improved to 28% (FY25: 31%), as operating
expense growth was restricted to 7% against 19% revenue growth.
CAPITAL AND FUNDING
In FY26, the Company completed several significant funding and capital management initiatives to
improve its balance sheet strength and flexibility.
In November 2025, Wisr completed a well-supported $10.6M equity raise, with proceeds used to
repay $7.5M of the corporate debt facility and support loan origination growth. In the same month,
the Company also refinanced its corporate debt facility, delivering a material reduction in interest
margin. At Jun-26, $27.5M was drawn from the $50.0M facility.
In May 2026, Wisr priced its sixth and largest ABS transaction, the $354M Wisr Momentum Trust
2026-1, upsized from $300M. The transaction was Wisr’s first combined personal loan and
secured vehicle loan ABS, achieving AAA Moody’s ratings for the Class A and Class A-X notes,
and was also the Company’s first ABS structured to satisfy EU and UK risk retention requirements,
broadening Wisr’s international investor base.
WISR LIMITED • ANNUAL REPORT 2026
DIRECTORS’ REPORT
For the year ended 30 June 2026
38
Review of operations (cont.)
As at 30-Jun-26, Wisr’s total warehouse commitments stood at $887M (Jun-25: $917M), with
$364M of undrawn capacity following the May 2026 ABS transaction. Facility limits were actively
managed during the year to optimise commitment fees alongside the increased cadence of ABS
issuance. The business is well capitalised with unrestricted cash of $16.6M (Jun-25: $14.1M).
CUSTOMERS
Customers remain central to Wisr’s purpose. In FY26, Wisr achieved a customer Net Promoter
Score of +82 (FY25: +75), and a broker Net Promoter Score of +80, reflecting the strength of the
experience delivered across both its broker and direct channels. Wisr was also named The
Adviser’s #1 non-bank lender for personal loans, as voted by The Adviser’s broker network.
As of 30-Jun-26, Wisr supported 44,178 active loan customers, a 17% year-on-year increase (up
from 37,709 as of 30-Jun-25). Since inception, Wisr has originated 99,216 loans totalling $2.9
billion, with 19,543 written in FY26.
During FY26, Wisr continued to invest in customer experience through targeted automation and
artificial intelligence initiatives, including AI document fraud detection, automated asset
verification, AI verification agents supporting credit assessors, and streamlined income
verification. These initiatives reduced friction in the application process, shortened approval times
and strengthened fraud controls, while maintaining disciplined credit outcomes.
GOVERNANCE AND RISK MANAGEMENT FRAMEWORK
Wisr faces a range of risks as a non-bank consumer lender.
The Wisr Board holds ultimate responsibility for risk governance, setting the organisation’s risk
appetite through the Risk Appetite Statement, approving and reviewing Wisr’s risk management
strategy, and Wisr’s Enterprise Risk Management Framework (ERMF) to ensure alignment with
business objectives and regulatory obligations. The Wisr Board oversees the assessment of
material risks, monitors performance against Wisr’s risk appetite, and endorses risk management
plans. Senior management is responsible for implementing the Board-approved framework and
plans, embedding risk management practices into daily operations, maintaining compliance with
regulatory requirements, and fostering a strong culture of risk awareness.
Wisr’s risk management framework follows the ‘three lines of defence’ model. The first line -
Wisr’s front-line employees and management - own and manage risks within their functions,
embedding preventative controls into everyday operations.
The second line - Wisr’s operational risk and compliance functions - provides oversight,
establishes enterprise-wide controls, monitors adherence to policies and regulations, and advises
on risk and compliance matters.
The third line - Wisr’s internal and external audit functions - provides independent assurance to
the Board and senior management on the adequacy and effectiveness of the ERMF, the risk
management strategy, and related controls, evaluating the performance of both the first and
second lines to ensure the framework operates effectively in supporting Wisr’s operations and
strategic objectives.
WISR LIMITED • ANNUAL REPORT 2026
DIRECTORS’ REPORT
For the year ended 30 June 2026
39
Review of operations (cont.)
Wisr has the following Committees in place to monitor and implement Wisr’s risk management
strategy and ERMF across all business operations:
• Board Audit and Risk Committee, Chaired by the Non-Executive Chair, Matthew Brown
• Management Risk Management Committee, Chaired by the Head of Operational Risk, David
King
• Pricing and Product Committee, Chaired by Head of Credit Risk, Data & Analytics, Alex Maizy
Key Wisr business risks include:
Risk Controls/monitoring
Economic risk
Economic risk is the potential for
changes in inflation, unemployment,
interest rates, government policy, and
the volatility or performance of global
and Australian capital markets to impact
the business and its operating
environment.
Deterioration in employment conditions
or household financial resilience may
reduce demand for credit, increase
arrears and credit losses, and affect the
availability and cost of funding.
• Wisr closely monitors changes in Australian and global economic
conditions that could affect access to capital.
• Wisr’s Board, Board Audit and Risk Committee, and Wisr’s
Management Risk Committee regularly review capital management
matters such as capital position, warehouse capacity, hedging
strategies, parameter reporting, and other relevant factors to support
informed decision-making and maintain financial resilience.
• Macroeconomic scenarios, including unemployment stress
scenarios, are incorporated into budgeting, forecasting and expected
credit loss modelling, with outcomes reported to the Board.
• Credit settings, including origination criteria and pricing, are adjusted in
response to observed and forecast changes in economic conditions.
Credit risk
The risk of financial loss due to a
customer or counterparty failing to
meet their obligations. Changes in a
customer's financial situation may lead
to credit losses, reduced operating
cash flows, higher credit impairment
costs, increased funding expenses, and
limited access to funding.
• Wisr has a well-established credit risk framework that supports
consistent, compliant, and prudent lending decisions. The framework
combines robust governance, clear policies, defined processes,
active monitoring, and ongoing capability development to manage
credit risk throughout the lending lifecycle.
o Governance and oversight: The Wisr Board, Board Audit and
Risk Committee, Risk Management Committee, and the Pricing
and Product Committee provide oversight to ensure credit
activities operate within a defined risk appetite and meet
strategic and regulatory requirements.
o Policies and Procedures: Credit and collections policies set
clear standards for lending and arrears management,
incorporating customer data, credit bureau information,
collateral assessments, and regulatory obligations. Well-
defined procedures cover the entire credit lifecycle—from
application assessment, verification, and approval through to
collections activity—ensuring both lending and recovery
decisions are consistent, efficient, and supported by strong
risk controls.
o Monitoring and Reporting: Portfolio performance, arrears,
hardship cases, and other key risk indicators are regularly
monitored. Findings are regularly reviewed by management,
the Risk Committee, and the Board to track emerging risks,
assess the effectiveness of credit and collections policies,
and implement timely actions.
o Capability and Continuous Improvement: Capability is
strengthened through delegated lending authority (DLA)
training and ongoing professional development, ensuring
credit decisions are consistent and aligned with the
company’s risk appetite. Hindsight reviews, quality assurance
processes, and loss analysis are used to assess performance
and drive enhancements to credit and collections practices.
WISR LIMITED • ANNUAL REPORT 2026
DIRECTORS’ REPORT
For the year ended 30 June 2026
40
Review of operations (cont.)
Risk Controls/monitoring
o Collateral and recovery: Secured vehicle lending is subject to
asset eligibility criteria, valuation and verification at origination
with recovery and realisation processes managed through
established channels.
o Provisioning and model governance: Expected credit loss
models are documented, periodically recalibrated against
emerged loss experience, and subject to management and
Board Audit and Risk Committee review, with management
overlays applied and documented where appropriate.
Funding and securitisation risk
Wisr funds its loan book through
warehouse facilities provided by third-
party financiers and through term
asset-backed securitisation (ABS)
transactions.
The risk that Wisr is unable to renew,
replace or expand these facilities on
acceptable terms, to execute term ABS
transactions at acceptable pricing, or to
satisfy the structural and regulatory
requirements of those arrangements,
could constrain origination growth,
increase the cost of funds, or adversely
affect earnings and the ability to
operate at scale.
• Warehouse facility limits, tenor and renewal dates are monitored and
reported to the Board and the Board Audit and Risk Committee, with
renewals progressed in advance of expiry.
• Funding is diversified across multiple warehouse financiers and a
regular programme of term ABS issuance, reducing reliance on any
single funding source or counterparty.
• ABS markets are monitored to execute term deals that enhance
capacity and, where possible, reduce the cost of funds, with investor
demand and comparable transaction pricing informing transaction
timing, structure and sizing.
• Compliance with facility covenants, portfolio parameters and
eligibility criteria is monitored and reported, with headroom assessed
against forecast origination volumes.
• Structural and regulatory requirements of funding arrangements,
including EU and UK risk retention obligations, are assessed with
external legal and transaction advisers.
• Equity note and first-loss funding requirements are incorporated into
capital and liquidity forecasting, so that capital available to support
planned book growth is assessed alongside earnings.
Liquidity risk
The risk of an adverse impact on Wisr’s
earnings or operations arising from
insufficient funds to meet obligations as
they fall due, including settlement of
loan originations, servicing of funding
facilities, and corporate operating
costs.
• Wisr maintains adequate funds to support new loan originations,
settle maturing liabilities, and meet defined liquidity requirements.
• Unrestricted and restricted cash balances are monitored, with rolling
cash flow forecasts prepared and reviewed by management.
• Minimum liquidity thresholds are defined in the Risk Appetite
Statement, with performance against those thresholds reported to
the Board.
• Wisr engages regularly with capital partners, funding partners, and
relevant advisors.
Interest rate and basis risk
Wisr originates fixed-rate consumer
loans that are predominantly funded
through floating-rate warehouse and
securitisation facilities referenced to
BBSW.
Movements in interest rates, changes in
the relationship between benchmark
rates and funding costs, and timing
differences between repricing of the
front book and the cost of funds may
compress net interest margin. Hedging
arrangements entered into to manage
this exposure may be imperfect, giving
rise to hedge ineffectiveness and
volatility in reported results.
• Interest rate exposure is managed through a portfolio of interest rate
swaps that convert floating-rate funding obligations to fixed, with
hedge positions sized against the fixed-rate loan book.
• Hedge positions, notional balances and counterparty exposures are
reconciled to counterparty confirmations and independent valuations
on a regular basis.
• Hedge effectiveness is assessed and documented in accordance
with AASB 9, with ineffectiveness monitored and reported.
• Front book pricing is reviewed by the Pricing and Product Committee
with reference to prevailing funding costs, benchmark rates and
competitor pricing.
• Portfolio yield, cost of funds and net interest margin are monitored
monthly and reported to the Board.
• Interest rate scenarios and sensitivities are incorporated into
budgeting, forecasting and capital planning.
WISR LIMITED • ANNUAL REPORT 2026
DIRECTORS’ REPORT
For the year ended 30 June 2026
41
Review of operations (cont.)
Risk Controls/monitoring
Compliance and regulatory risk
The risk of legal or regulatory action,
financial loss, or reputational harm due
to failure to comply with applicable
laws, regulations, codes of conduct,
and standards of good practice.
Wisr holds an Australian Credit Licence
and is subject to obligations including
the National Consumer Credit
Protection Act and responsible lending
obligations, design and distribution
obligations, financial hardship
requirements, privacy and credit
reporting laws, and anti-money
laundering and counter-terrorism
financing obligations. Changes to these
regimes, or to their interpretation and
enforcement, may increase compliance
costs or require changes to products,
processes or systems.
• Wisr manages regulatory and compliance risk to ensure the business
operates in line with applicable laws, regulations, codes of conduct,
and recognised standards of good practice, while also managing
operational risk to minimise financial loss and protect the company’s
reputation.
• Regulatory and compliance risk is overseen by the Operational Risk
and Compliance team, which implements policies, processes, and
practices aligned with the Risk Management Framework. These are
reviewed by the Risk Committee and the Board to ensure they remain
effective and appropriate.
• The Company’s Legal, Operational Risk & Compliance team provides
independent advice and oversight on regulatory compliance, and
supports the business in implementing regulatory changes.
• Regulatory change is monitored, with the impact of proposed and
enacted reforms assessed and implementation plans developed and
tracked.
Technology, artificial intelligence and
automated decisioning risk
Wisr uses automated decisioning,
machine learning and artificial
intelligence in its business, including in
credit assessment, verification, fraud
detection and customer servicing.
The risk that models or automated
processes produce inaccurate, biased,
unexplainable or non-compliant
outcomes, that model performance
degrades over time, or that reliance is
placed on third-party providers whose
performance or availability Wisr does
not control, could result in poor
customer outcomes, credit losses,
regulatory action or reputational harm.
• Models used in credit decisioning are documented, validated prior to
deployment, and subject to ongoing performance monitoring against
expected outcomes.
• Automated decisions operate within credit policy parameters
approved under the credit risk framework, with defined escalation to
human assessors for cases falling outside those parameters.
• Hindsight reviews and quality assurance processes test the
consistency and appropriateness of automated and assisted
decisions.
• Model performance, override rates and exception reporting are
reviewed by management and reported to the Risk Committee and
the Board.
• Use of artificial intelligence is governed by internal policies covering
permitted use cases, data handling, human oversight and record-
keeping, aligned to privacy and consumer credit obligations.
• Third-party technology and artificial intelligence providers are
subject to due diligence, contractual protections, and ongoing
performance and security review.
Cyber security and system stability
Cybersecurity and the stability and
availability of systems are critical to
Wisr’s business. A breach or significant
outage, whether within our own
systems or those of key third-party
providers, could compromise customer
data or corporate intellectual property,
interrupt service delivery, and
adversely affect customer trust, our
reputation, or our ability to deliver on
strategic objectives.
• Wisr maintains a robust cybersecurity and operational resilience
framework to protect its systems and ensure business continuity.
Key controls within the framework include:
• Strong technical safeguards, including encryption, access
management, firewalls, and regular vulnerability testing.
• Continuous system monitoring with automated alerts and regular
reporting to the Risk Committee and Board.
• Business continuity and incident response plans, supported by
infrastructure that enables rapid redeployment to minimise
downtime.
• Ongoing cybersecurity training for staff, supported by regular risk
assessments of internal systems and external service providers.
• Third-party and supply chain risk, including cloud, data and artificial
intelligence service providers, are assessed through due diligence on
each new material vendor prior to onboarding, contractual
protections, and ongoing security monitoring and testing with formal
review at least annually.
• Aligned to ISO 27001, we continuously run risk assessments,
performance metrics, and internal audits, plus vulnerability scans,
WISR LIMITED • ANNUAL REPORT 2026
DIRECTORS’ REPORT
For the year ended 30 June 2026
42
Review of operations (cont.)
Risk Controls/monitoring
penetration tests, and tabletop exercises, reviewing our policy as threats
evolve.
Strategy and competition risk
Advances in technology and growing
competition from new and existing
lenders could affect the current
business model.
Wisr also originates a significant
proportion of its lending through broker
and aggregator channels. The loss of,
or a material change in the terms of,
key distribution relationships, or a
reduction in Wisr’s competitiveness
within those channels, could adversely
affect origination volumes and growth.
• Wisr actively monitors and assesses the competitive environment
and commits capital to invest in new initiatives through a rigorous
capital allocation process.
• The Executive undertakes quarterly planning to set and review
Objectives and Key Results (OKRs) and key initiatives, incorporating
both short and long-term planning.
• Executive and Senior Leadership Team (SLT) strategy sessions,
together with Board strategy reviews, ensure alignment of priorities,
assessment of progress, and responsiveness to changes in the
market environment.
• Broker and aggregator relationships are actively managed, with
distribution performance, channel mix and concentration monitored
and reported to management and the Board.
Talent and culture risk
The risk that Wisr may be unable to
attract, develop, and retain the talent
needed to sustain a strong, high-
performing culture, which could impact
the delivery of strategic objectives and
business performance.
• Wisr promotes a positive and supportive workplace through a hybrid
working policy, and access to internal and third-party Employee
Assistance Programs. A dedicated Employee Experience team
oversees day-to-day people matters and delivers initiatives that
enhance the employee experience.
• Talent management is driven by inclusive recruitment practices,
professional development opportunities, organisation-wide training,
competitive remuneration, wellbeing initiatives, and learning and
career development programs.
• Succession planning for critical roles is maintained and reviewed
regularly to ensure continuity in leadership and the development of
future capability.
• Employee engagement is evaluated through culture surveys, with
leaders creating targeted action plans based on the findings.
TALENT AND CULTURE
Wisr’s executive leadership was strengthened during the year with the appointment of Sam
Harding as Chief Operating Officer in August 2025. Sam brings valuable operatio
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